Got this as a gift for a friend and it came wrapped really well and complete with a personalised message. The items were packed really well and everything arrived intact. My friend was really impressed with the gift, and can’t wait to see the results.
The kit is a great gift, my fiancé loved it. He was looking for directions to use it all. There is no directions in the box for the oil or palmed. The grooming tools are good except for the scissors. The scissors are very poor quality, I would have been willing to pay a little more to have better scissors in the kit.
I got this as a present for my husband. Unfortunately the oil had cracked, it must have been dropped on delivery. But, none the less, the only thing damaged was the oil because it was empty, the bag you carry it in, but with some baby powder and the blue Dawn dish detergent, and most of the spotting came off. The brush I also washed with blue Dawn, it was like new!! The balm workes great and my husband loves this product. Plus, it comes with a comb that he carries and a PROFESSIONAL HAIR CUTTING SCISSORS.. Which alone are worth the price. I did message the manufacturer and told them what happened and they actually gave me a prompt refund and a coupon code if I wanted to purchase again. I think that the company and the stuff you get is great and my husband's beard didn't smell overpowering, but fresh and manly. His stubborn hairs were finally trained and felt soft to the touch.. Being a wife kissing my husband very frequently used to case redness on my chin area because he's always had a gotee or beard and now my skin has been saved because of this product.
I gave two stars because the beard oils are good quality and work as advertised. The comb and scissors are a nice touch. However, the beard brush is literally falling apart after two uses. The bristles are not attached to the base in any way, causing them to fall out en masse. I received this item as a gift, and fortunately I already own a good quality beard brush, otherwise this gift set would be more or less unusable. Very disappointing.