worked good on carpet and throw rugs peed on by animals, second use, stopped sucking water troubleshooted, took apart, cleaned. Put out about 2-3 cups of water and sucked back up 1/4 cup
Cannot get fur out of machine because a screen is blocking where the fur is supposed to come out. It cannot be emptied at all. Had to call customer service twice. Come to find out it is defective and they are sending me a new part. Nice to find out on Christmas Eve when company is coming and I had to rake...yes, rake,,,all of the dog fur up. Did wonders for my blood pressure.
it does not perform as expected. just leave marks on carpet. Have used many Bissell products in the past and this one does not live up to its reputation. I would like to return this item. My Little Green Machine works better than this one. Not happy with it. Bissell said to contact Amazon about returning it.
Do not buy this product. The dirty water tank has vents in it that spray dirty water out of the sides as you're cleaning (and into your legs). The machine leaves a trail of water dripping as you roll it over hard floor and onto the next carpet. I was wiping up a trail of water on my just mopped tile and hardwood as I moved between rooms. The cleaning solution included also stinks like chemicals and fake flowers. Used once, returning tomorrow. Such a shame because I have other Bissell products that work great, this one just shouldn't have been manufactured until the design flaws were worked out imo.
The suction stopped working after one use - I tried to trouble shoot but nothing I found solved the problem. Don't waste your money, I'll never buy another Bissell product again.
Awful. I purchased this elsewhere online and absolutely regret not buying it in a store because it would be returned. I'll have to figure out a way to seal the intake nozzle to the tank. This is where the leak in suction occurs. There's nothing wrong with the motor or power. That said, I may just file 13 it because the brush stalls too. I can't fix that. I can probably fix the bad tank design w/ some epoxy but the brush also stalls. I'm not sure what I'm going to do with this yet, I just know I'm livid. What a waste of money.
If you have pets this is NOT the machine for you. It doesn’t dry your carpet as it goes at all. You have to do multiple passes which would be totally fine but the machine itself doesn’t dry the carpet
Lost suction power after 6 uses. Cleaned according to Bissel video on how to restore suction. Didn't work. Now I'm stuck with a machine I can't use.